Understanding route and stop statuses in Maven Dispatch
Interpret route and stop states
Overview
Route and stop statuses show the lifecycle of work as it moves from planning into execution and completion. Dispatchers rely on these statuses to know what needs attention.
Route statuses
|
Status |
Meaning |
Dispatcher action |
|---|---|---|
|
Planned |
Route built but still in planning |
Review and prepare for dispatch |
|
Ready / Closed to Warehouse |
Route approved and ready for loading/staging |
Coordinate with warehouse as needed |
|
Dispatched |
Route sent to driver devices |
Monitor for route start |
|
In progress |
Driver has started the route |
Monitor progress and exceptions |
|
Completed |
All stops completed or dispositioned |
Perform end‑of‑day checks and close |
|
Canceled |
Route will not run |
Ensure related shipments are re‑planned or canceled |
Stop statuses
|
Status |
Meaning |
Dispatcher action |
|---|---|---|
|
Planned / Open |
Stop scheduled, not yet worked |
Monitor until driver approaches |
|
In progress |
Driver arrived and work underway |
Watch for delays or reported issues |
|
Completed |
Stop serviced successfully |
No action unless follow‑up is required |
|
Exception / Failed |
Stop not serviced as planned (refusal, closed, etc.) |
Review details, reschedule or reassign work |
tips
Use status changes to drive decisions: which routes to watch closely, which stops to reschedule, and which routes to close.