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Update a User’s Time Zone in the Fleet Portal

How to change a driver’s time zone without disrupting HOS logs

Overview

Use this article to update a driver’s time zone in the Maven Fleet Portal. Time zone settings affect how HOS logs and times display for that user.

For the cleanest log history, perform time zone changes while the driver is on a 34‑hour reset, but it is possible to update the time zone at any time.

Steps to update a user’s time zone

  1. Log in to the Fleet Portal

    • Sign in with a fleet admin account.

  2. Open Fleet Administration

    • Go to the Fleet Administration page from the main navigation.

  3. Go to Users and find the driver

    • In Fleet Administration, select Users.

    • Make sure the Active users list is selected.

    • Use the search bar to find the driver’s name and open their user record.

  4. Open the user profile

    • Click the driver’s name to open their user page.

  5. Change the time zone

    • Scroll to the bottom of the user page to find the Time Zone field.

    • Click the Time Zone dropdown.

    • Select the correct time zone for the driver from the list.

  6. Save the update

    • Click Save in the top-right corner of the page to apply the change.

    tips for timing the change

    • Recommended:

      • Update the time zone while the driver is on a 34‑hour reset to avoid confusion in how logs are displayed across days and boundaries.

    • Allowed:

      • Time zone can be changed at any time if necessary (for example, when a driver permanently moves to a new region or gets assigned to a different terminal).

    After saving, verify with the driver that new logs show in the expected local time and that they understand the time zone now applied to their account.