What is Maven Dock?

CONTENTS

1. What the product does

2. Who uses it

3. Where it fits in the workflow

4. Key concepts & terminology

5. What the product does NOT do

What this product does

Is used on the dock to manage loading, unloading, and freight movement between trailers and dock locations.

• Lets dock workers scan, move, and update shipments as they come off and go onto trailers.

• Supports dock supervisors in setting up the dock (doors/bays, manifests, move‑to locations).

• Helps with outbound planning (getting freight onto the right linehaul trailers).

• Helps with inbound planning (getting freight onto the correct city/P&D trailers).

• Improves visibility and accuracy of what freight is in each bay, on each manifest, and in each trailer.

Who uses it

Primary users:

• Dock Workers / Dock Associates

  • Scan PROs and shipments.

  • Move freight between trailers and dock locations.

  • Load and unload based on manifests and move‑to assignments.

• Dock Supervisors / Leads

  • Configure doors/bays and default move‑to locations.

  • Create and manage manifests (linehaul, city, etc.).

  • Oversee dock work and balance workload across bays and associates.

Secondary/indirect users:

• Linehaul Planners / Linehaul Dispatch

  • Depend on accurate dock loading to ensure the right freight is on the right linehaul trailer.

• P&D / City Dispatch

  • Depend on inbound dock work to ensure city trailers are loaded correctly and on time.

• Operations Managers

  • Use dock performance and accuracy to evaluate terminal health.

Where it fits in the workflow

Sits inside the terminal, between transportation planning and driver execution:

1. Upstream (Planning & Trips)

   • Linehaul and P&D trips are planned in Linehaul/Dispatch.

   • Manifests and trailers are scheduled to arrive/depart terminals.

2. On the Dock (Maven Dock)

   • Inbound trailers arrive at a door/bay.

   • Dock workers use Maven Dock to:

     • Scan and unload shipments from inbound trailers.

     • Place shipments into the correct dock locations or outbound trailers using move‑to assignments.

     • Load shipments onto outbound linehaul or city trailers according to manifests.

3. Downstream (Execution & Delivery)

   • Outbound linehaul trailers depart with consolidated freight.

   • City/P&D trailers depart with freight for local delivery, which is then executed in the Maven P&D App.

Key concepts & terminology 

• Dock Bay / Door

  • The physical location where a trailer is parked for loading/unloading.

• Manifest

  • A list of shipments on a trailer or assigned to a move. In Dock, manifests are associated with specific trailers and destinations (e.g., linehaul, city).

• MoveTo Location

  • The target location for a shipment:

    • A dock bay

    • A specific manifest

    • An outbound trailer

  • Can be bulk‑assigned (e.g., “All shipments to destination FCT go to Dock A / Manifest 1245”).

• Inbound Planning (Dock context)

  • Deciding where to move shipments coming off inbound/linehaul trailers (which dock area, which city trailer).

• Outbound Planning (Dock context)

  • Deciding which outbound linehaul trailer or manifest each shipment on the dock should be loaded onto.

• PRO Number Scanning

  • Scanning the shipment’s PRO or manually entering it so Maven Dock can find and update that shipment.

• Dock Associate Assignment

  • Linking dock workers to manifests or bays so you know who is responsible for loading/unloading work.

What this product does NOT do